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Compliments & Complaints

We love to hear your views, good and not so good. So we want you to feel free to tell us both!

Compliments

If you think we have done something right, made a difference to your child or you want to call out a good teacher or member of staff then please email: mary.ellis@bluetangerine.herts.sch.uk. We thrive on positivity and good news travels fast !

  • "EF really flourished and showed significant personal and academic development during her time at St Luke's. Parents and social workers unanimously said that they are all very grateful for the support St Luke's provided for her whilst she was with us"

  • "I will never be able to express how much St Luke’s helped my son become the young man he is today"

Complaints 

We believe that our school provides a good education for all our children, and that the Heads of Schools and all our staff across the Federation work very hard to build positive relationships with all families. However, the school have procedures in place in case should the need arise to make a complaint. The following policy sets out the procedure that the school follows in such cases.